Showing posts with label responsible resident. Show all posts
Showing posts with label responsible resident. Show all posts

Saturday, April 11, 2009

Managing Defaulters - CARROT or the STICK?




My last couple of posts in this blog has been to promote safety and security awareness within Taman Mutiara Puchong and of course not forgetting all the other readers where ever they may reside at as safety and security should always be on top of everyone agenda in day to day life.

In times of economic uncertainty, crime rate will increase and as such we have to be more vigilant and responsible in ensuring that all necessary precautions have been taken to prevent such activities from taking place and especially to us. Prevention is the CURE and not the usual saying of "Prevention is better than a cure".

With the above reiteration of some of my previous posts main points, I am inclined to use this blog space to address the issue of "DEFAULTERS" of service fee payments in Taman Mutiara Puchong, with the intention of drawing upon the support and feedback of all the socially responsible residents whom are paying. Mind you majority of residents in TMP are responsibly paying the monthly service fee but it is unavoidable that we still have a handful of people that pays late, which is of course the norm and also a small group that thinks they are above the law and wants to go the full distance with the authority in what ever issues.

The latter is the group of people I am most concerned about as their current action or inaction in fulfilling their moral obligation and responsibility of owning a property in TMP is something all of us paying owners in TMP must come together and address.

Below are the current implementations of action to be taken against defaulters in TMP:
1. Issue reminders if payment not received after billing due every 14th of the month
2. If payment not received after 3 months ACCESS CARD BARRING will be exrcised accordingly. (Access card barring exercise will be done once every 2 months effective after the 15th April 2009 barring exercise).
3. If payment not received after 6 months LEGAL NOTICE will be served accordingly to the said unit owners.
4. Telephone reminders were made during the above said time frame to all defaulters.
5. SMS REMINDERS have also been implemented recently as this is a more personal approach as well as cost saving, efficient and more environmentally friendly as oppose to printing notices and sending to every household plus banners.

After much discussion amongst committee members in the Residents Association, the following suggestions have been voiced out to ensure that proper measures are taken to further educate the defaulters first and upon such measures failing only stronger methods will be enforced to maintain fairness with firmness to ensure equality for all unit owners (majority).
A) Final appeal letter from the RA to settle the amount in arrears and to meet the unit owner to discuss and settle the issue amicably if need to out of goodwill as fellow residents.
B) Hiring of legal counsel to further demand payments by issuing DEMAND LETTER and to take waht ever legal action accorded by law to take against such defaulters
C) Barring entry of visitors of the said defaulters by not allowing their vehicles entry. They can enter only after registering at the guard house but their vehicles are not allowed in. All privileges accorded to a gated and guarded community resident will be taken away.
D) Guards will not patrol houses without security tags but special attention will only be given to houses with SECURITY TAG.
E) The soon to be setup BUSINESS COMMUNITY NOTICEBOARD will only allow participation from prompt pay master of the monthly service fee to advertise businesses within the community for the community.
The above are just some of the suggestions put forth and the RA are still looking into more alternatives to bring to task a certain number of defaulters not acting in the best interest of the entire community.
It is every unit owners obligation to contribute the said monthly service fees from the date of "VACANT POSSESSION" irregardless of whether it is rented out or empty. There are no excuses that will justify not paying as from the very beginning it is a known fact by any home buyers that a gated and guarded housing development will have monthly committment fees payable i.e. condominiums and other gated and guarded housing developments. It is even stated in the Deed Of Mutual Covenants plus House Rules guidebook given to each and every home owners.
At the end of the day after all that is said and done, the RA of TMP just wants to ensure equality, fairness and rule of law, for without TMP will one day become one of the many casualties of a gated and guarded community that will be overun with crime and disorder which is not in the best interest of good law abiding citizens of Malaysia.
PLEASE FORWARD ALL YOUR COMMENTS IN THIS BLOG TO FURTHER EXPLORE OTHER ALTERNATIVES AND IDEAS WHICH CAN BE PUT INTO ACTION TO FURTHER SAFEGUARD THE QUALITY AND LIVING STANDARDS IN TMP.

ONE VOICE ONCE COMMUNITY FOR SAFETY AND SECURITY

Wednesday, January 7, 2009

BARRING OF THE ACCESS CARD FOR SERVICE FEE DEFAULTERS


Dear Fellow Residents Of Taman Mutiara Puchong,

BARRING OF THE ACCESS CARD FOR SERVICE FEE DEFAULTERS

Effective Date: 16th January 2009

Please kindly update your overdue accounts to avoid any unnecessary complications as barred access cards will take 10 working days to activate.

Please kindly support your community in Taman Mutiara Puchong by ensuring timely payments for the betterment of all residents (young and old) to facilitate proper funding of monthly expenses to upkeep the following items: Security services, boomgate system, CCTV system, community cleaners, fogging, upkeep of the perimeter wall/metal grille, property management services and resident community centre.

Adequate funding will only allow for more security enhancements planned in the future and currently under consideration such as dual entry lane to ease traffic and security management plus additional manual boomgate (subject to Malton handover of the property to MPSJ and approval), hiring of Gurkha guards (2 for each shift to handle main guard house), additional CCTV cameras to be placed at the four corners of the perimeter wall, additional lighting to ensure the park area is well lit to facilitate sporting activities after dark, repair and resurfacing of the basketball and badminton courts just to name a few.

Be A Responsible Resident. The Future Of Taman Mutiara Puchong Lay In Your Hands!

THANK YOU
MANAGEMENT

Note: This message was brought to you by the property management company with the full support of the Residents Association. "ONE VOICE ONE COMMUNITY"


亲爱的蒲种珍珠花园居民,

解除没缴交月费违反者出入卡的功能

生效日期:2009年1月16日

因重新启动已被解除功能的出入卡需要10个工作天,为了您出入方便,请马上付清您拖欠的所有月费。

为了让蒲种珍珠花园所有居民(年轻或老少)能享有一个美好的居住环境,请您务必准时交付月费以确保我们有足够的资金来管理每月所产生的费用包括:保安服务,闸门系统,闭路电视,社区清洁,灭蚊服务,围墙/铁柱保修,物业管理服务以及居民社区中心。

为了配合提升保安措施的计划,我们必须要有足够的资金来执行。当中的计划包括早已在策划中的双道入口处和额外闸门(若发展商已回交管理权给市政局) 聘请Gurkha保安员 (每班两个负责主要保安室),在花园围墙四个角落增加闭路电视,增加花园路灯以便各种夜间活动可以进行,维修篮球场和羽球场等等。

成为一个负责任的居民。蒲种珍珠花园的未来掌握在您手中。


谢谢
管理层
注:这个讯息是通过居民协会“一个社区一把声音”的支持下,由产业管理公司带给您

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